Support

Getting help with a ride

If you need help with a specific ride — a pickup issue, a driver who hasn't shown up, or a change of plans — the fastest path is your own organization's transportation contact, since they can see and act on the ride directly. Your organization's Bridge admin can be reached from the Profile tab in the app.

Notifications

Not getting ride-status notifications? Check that notifications are enabled for Bridge in your phone's system settings. Bridge only asks for notification permission once, with an explanation first — if you tapped "Not Now," you can still turn notifications on later from your phone's settings.

Account help

For sign-in issues or questions about your account, email caleb@bridgechurchrides.com.

Privacy, terms, and account deletion

See our Privacy Policy, Terms of Service, and Account Deletion pages.

Something else

For anything not covered above, email caleb@bridgechurchrides.com and we'll get back to you.